🛠️ 112Handyman – Frequently Asked Questions (FAQ)
đź“Ś General Questions
1. What areas do you cover?
We provide handyman services across North London, Central London, and surrounding areas, including Brent Cross, Hendon, Finchley, Barnet, Golders Green, Islington, and more. If you’re unsure whether we cover your location, feel free to contact us.
2. How do I book a handyman?
You can book in three easy ways:
• Through our online booking form
• Via live chat on the website
• By calling us directly
3. Are your handymen qualified and insured?
Yes. All our operatives are fully insured, experienced, and multi‑skilled, covering carpentry, plumbing, electrical tasks, painting, and general repairs.
4. Do you offer same‑day or emergency services?
Yes. We offer same‑day appointments whenever possible, depending on availability. Emergency call‑outs may be available for urgent repairs.
đź’· Pricing & Payments
5. How do you charge for your services?
We typically charge an hourly rate, with fixed pricing available for half‑day or full‑day bookings. Larger jobs can be quoted individually. The payment will be asked upon job completion unless otherwise agreed.
6. Is there a minimum charge?
Yes, most bookings have a minimum one‑hour charge, after which billing is done in smaller increments.
7. Do you provide free quotes?
Yes. We offer free, no‑obligation quotes for all jobs over email. For complex projects, we may arrange a site visit.
8. What payment methods do you accept?
We accept:
• Debit/credit cards
• Bank transfer
• Business invoices (for commercial clients)
🧰 Services
9. What types of jobs can you handle?
We cover a wide range of handyman services, including:
• Carpentry & door repairs
• Plumbing tasks
• Electrical repairs
• Painting & decorating
• TV mounting
• Flat‑pack assembly
• General home maintenance
10. Do you work with landlords and estate agents?
Yes. We regularly provide maintenance services for landlords, estate agents, and property managers, including ongoing maintenance contracts.
11. Do you supply materials?
We can supply materials if needed. Alternatively, you may provide your own materials, and we will install or fit them.
🏠Appointments & Job Process
12. What happens during a handyman visit?
Your handyman will:
1. Assess the job
2. Confirm the estimated time and cost
3. Carry out the work efficiently
4. Clean the work area before leaving
13. Do I need to be home during the appointment?
We recommend that someone is present, but for trusted repeat customers or commercial clients, we can arrange secure access.
14. Can you handle multiple small jobs in one visit?
Absolutely. Many customers book us for a list of small tasks, which is often more cost‑effective.
🧾 Policies & Guarantees
15. Do you guarantee your work?
Yes. All work is covered by our satisfaction guarantee. If something isn’t right, we’ll return to fix it.
16. Are there cancellation fees?
Cancellations made with short notice may incur a fee, depending on the situation. Full details are available in our Terms & Conditions.
17. Do you work evenings or weekends?
Yes. We offer flexible scheduling, including evenings and weekends, depending on availability.
🧹 Aftercare & Additional Support
18. Do you clean up after the job?
Yes. We always leave your home or business tidy and dispose of small waste materials.
19. Can I request the same handyman again?
Yes. If you prefer a specific operative, we will do our best to schedule them for your next visit.
20. Do you offer regular maintenance plans?
Yes. We offer ongoing maintenance packages for landlords, commercial clients, and homeowners who need recurring support.